Call Center Training
Optimize Call Center Performance
Train agents on every scenario they'll face. Practice with AI customers that simulate real conversations - from simple inquiries to complex complaints.
Key Skills You'll Master
Call flow & script adherence
Active listening & empathy
Objection handling at scale
De-escalation techniques
Upsell & cross-sell tactics
Compliance & quality standards
Available Scenarios
Inbound Sales Call
Easy5-10 min
Convert inbound inquiries into sales
Start ScenarioCustomer Retention
Medium10-15 min
Handle cancellation requests and retain customers
Start ScenarioComplaint Resolution
Hard15-20 min
De-escalate angry customers and find solutions
Start ScenarioUpsell & Cross-sell
Medium10-15 min
Identify opportunities and offer additional products
Start Scenario